PRIVACY POLICY

Last Updated: January 27, 2025

Welcome to MHCP USA ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.mhcpusa.com] ("Website") or use any of our services.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect your name, email address, phone number, and other contact details when you sign up for our newsletters, request property listings, fill out inquiry forms, or otherwise communicate with us.

1.2 Property-Related Information

If you inquire about renting or buying property, we may collect additional data such as property preferences, budget, or geographic location.

1.3 Tenant/Applicant Data

If you apply for a rental or lease via our site or associated platforms, we might collect information such as your address, employment details, or credit history.

1.4 Usage Data

We may automatically collect certain information about your device and usage of the Website, such as your IP address, browser type, referring URLs, and the pages you viewed.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including, but not limited to:

• Providing Property Management Services: To process rental applications, manage lease agreements, and provide general property management services.
• Communications & Marketing: To send you newsletters, promotional materials, property listings, event invitations, and other relevant information.
• Improving Our Website: To analyze how you use the Website so we can improve and personalize user experience.
• Compliance & Protection: To comply with applicable laws, regulations, and legal requests, and to protect our rights, safety, and property.

3. LEGAL BASES FOR PROCESSING (GDPR-SPECIFIC)

If you are located in the European Economic Area (EEA), we rely on the following legal grounds for processing your personal data:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Legitimate Interests: Where processing is necessary for our legitimate business interests and not overridden by your data-protection interests or fundamental rights and freedoms.
• Contractual Necessity: When the processing is necessary to fulfill a contract with you (e.g., lease agreements).

4. HOW WE SHARE YOUR INFORMATION

We may share your information with:

• Service Providers: Third-party vendors that help us operate our business (e.g., email service providers, property listing platforms, credit check services).
• Business Partners: Realtors or property owners with whom we collaborate to provide you with tailored listing information or rental opportunities.
• Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of that deal.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

5. DATA RETENTION

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., tax or lease-related legal requirements). When we no longer need your personal data, we will delete or anonymize it.

6. YOUR RIGHTS & CHOICES

• Access & Correction: You have the right to request a copy of the personal information we hold about you and to request corrections if it's inaccurate.
• Deletion: You may request we delete or remove your personal information when there is no valid reason for us to continue processing it.
• Withdraw Consent: Where we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
• Opt-Out of Marketing: You may opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of each email or contacting us at [email protected]

7. SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

8. INTERNATIONAL DATA TRANSFERS

If you access our Website outside the United States, please note that your information may be transferred to and stored in a country different from yours. We take all reasonable measures to ensure your data is protected in accordance with this Privacy Policy.

9. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our Website, to analyze usage, and for marketing purposes. For more information, see our Cookie Notice.

10. CHILDREN'S PRIVACY

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us at [email protected]

11. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with a revised "Last Updated" date.

12. CONTACT US